FAQ and Trouble Shooting

Bluetooth Keyboard

Part#: BK-01S

Issues: Unable to wake up the Mac computer
Solutions:

      Navigate to the Bluetooth preference pane in System Preferences: Go to Apple Menu > System Preferences > Bluetooth In the bottom-right corner of the Bluetooth preference window, click Advanced. Make sure all three options are checked: Open Bluetooth Setup Assistant at startup if no keyboard is detected Open Bluetooth Setup Assistant at startup if no mouse or trackpad is detected Allow Bluetooth devices to wake this computer These options ensure that Bluetooth-enabled devices can wake your Mac, and that the OS X Bluetooth Setup Assistant will launch if a Bluetooth keyboard, mouse or trackpad is not detected as connected to your Mac.